CANCELLATION POLICY:
We understand that unforeseen events happen and you may need to cancel an appointment. We ask that you give us 24 hours notice so we can adjust our schedule to accommodate other clients and inform our service provider. In the event 24 hours notice is not given we reserve the right to charge a cancellation fee to the credit card on file totaling 10% of the service price or $25 ($50 45 min or more, and on weekends).
NO SHOW POLICY:
We reserve the right to charge a no show fee to the credit card on file totaling 10% of the service to those who do not show up to an appointment or $25 ($50 45 min or more, and on weekends). After 2 no shows you will not be able to book an appointment unless it is paid in full at time of booking.
BOOKING POLICY:
A credit card must be on file to hold all appointments, however, you may pay as you prefer upon arrival. We strongly suggest pre-booking after your service before leaving the studio to ensure you are able to get an appointment at the time and date needed.
LATE POLICY:
We ask that our clients are on time for their appointments to ensure sufficient time for quality results. Please let us know if you are running late.
While there is no fee for late arrivals, the length of the appointment will be adjusted due to time constraints.
Clients arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the time of the next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.